haybaj Privacy Policy
Learn how your personal information is collected, used, and kept secure — with complete transparency.
Privacy Policy Introduction
haybaj ("we", "our") operates a trusted online casino and betting platform for players in Bangladesh. This privacy policy explains what information we collect about you when you use our website haybaj.cam, how that information is used, and what steps we take to protect your privacy.
Please read this privacy policy carefully before registering or using our platform. By using this site, you are considered to have agreed to the terms of this policy. We reserve the right to update this policy at any time, and any changes will be published on the site.
What Information We Collect
haybaj may collect the following types of information from you. The purpose of collecting each type of information is specific and well-defined.
Personal Identity Information
Your name, date of birth, mobile number, and email address are collected during account registration. This is necessary to verify your age and confirm your identity. Only those aged 21 or above may use this platform.
Financial Information
Payment-related information such as your bKash, Nagad, Rocket, or Upay account number is collected to process your transactions. Full bank or mobile banking credentials are never stored on our servers.
Device and Technical Information
Your browser type, operating system, IP address, and device information are automatically logged. This is used for security monitoring and platform improvement.
Gaming Activity Information
Your betting history, playing patterns, win and loss records, and bonus usage information are recorded. This helps ensure responsible gaming and personalize your experience.
Communication Information
When you contact our support team via live chat or email, a record of that conversation is kept. This helps resolve your issues faster and improve our service quality.
Cookie and Tracking Information
Our site uses cookies and similar technologies. These are used to manage your session, remember your preferences, and monitor site performance. You can disable cookies in your browser settings, though some features may not work as a result.
Purpose of Information Use
Collected information is used only for the specific purposes listed below. We never process your information unnecessarily.
Account Management and Security
Information is used to create, manage, and secure your account. Preventing unauthorized access, detecting fraud, and ensuring account security are our top priorities.
Transaction Processing
Financial information is used to accurately process your deposit and withdrawal requests and to maintain transaction history. Every transaction — with a minimum deposit of ৳100 and a minimum withdrawal of ৳800 — is recorded securely.
Customer Service
Our support team may access your account information to resolve your issues quickly through 24/7 live chat support. This is done only with your consent and for the purpose of resolving issues.
Ensuring Responsible Gaming
Your gaming activity is monitored to detect unusual behavior or signs of addiction. You may be warned or temporary restrictions may be applied if needed. This is done entirely for your protection.
Platform Development and Analysis
Anonymous statistical data is used to improve the user experience, plan new features, and evaluate platform performance. No personally identifiable information is included in this analysis.
Data Sharing and Disclosure
haybaj never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
Data Security Measures
haybaj applies industry-standard technical and administrative security measures to keep your information safe.
SSL Encryption
All data transmissions are protected by SSL/TLS encryption. Third parties cannot intercept your information.
Firewall Protection
Advanced firewalls and intrusion detection systems keep our servers secure.
Access Control
Only authorized staff can access the necessary information. All access is logged.
Secure Storage
Data is stored in encrypted form in secure data centers. Regular backups are taken.
However, no method of data transmission or storage over the internet can be claimed to be completely secure. We take every precaution, but you should also keep your account password confidential and not share it with anyone.
Your Rights Over Your Information
As a user of haybaj, you hold the following rights over your personal information:
Right to Access Information
You may request a copy of the information we hold about you at any time. This request can be made through our support email.
Right to Correct Information
If any information stored in your profile is incorrect or outdated, you may request that it be corrected. This can be done through account settings or by contacting support.
Right to Delete Information
After closing your account, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal and financial record-keeping obligations.
Right to Object to Processing
You may object to the use of your information for marketing communications or non-essential purposes. This request can be made through our support email at any time.
Data Retention Period
We retain your information only for as long as necessary. Retention periods may vary for different types of information:
- Active account data: Retained for as long as the account remains active.
- Transaction records: Retained for a specified period in accordance with legal and financial obligations.
- After account closure: Information is deleted or anonymized in accordance with your request and legal requirements.
- Inactive accounts: If an account is inactive for an extended period, we will contact you and review the information.
- Cookie data: May be retained from a few hours to a few months depending on the type of cookie.
Privacy Protection for Minors
haybaj is operated for those aged 21 or above only. We do not knowingly collect or process information from anyone under the age of 21.
Age is verified at the time of registration. If we suspect that an account holder is under 21, we will immediately suspend that account and delete any collected information. If you believe a minor has registered on our platform, please notify our support team immediately.
Changes to the Privacy Policy
haybaj may update this privacy policy from time to time. When any significant change is made, we will update the date at the top of this page.
For significant changes, we will try to notify you through your registered contact method. However, it is your responsibility to check this page regularly. Continued use of the platform after a policy change will be considered acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact us through the following:
Get in Touch with Us
[email protected]
24/7 live chat support is available in Bengali
We aim to respond to your request as quickly as possible
haybaj.cam
To learn more, visit our Terms and Conditions and Responsible Gaming pages.