For ages 21 and over only

haybaj Responsible Gaming — your safety is our priority

Enjoy entertainment within your limits. haybaj gives you deposit limits, self-exclusion, and 24/7 Bengali support — so the game always stays fun.

Important notice: haybaj is an online betting and casino platform operated exclusively for people aged 21 and over. Access by minors is strictly prohibited. Age verification is mandatory at registration. If a minor near you attempts to use this site, please notify our support immediately.

Why is responsible gaming important?

Online gaming and betting can be an enjoyable form of entertainment — but without limits, it can become harmful. haybaj believes that every player's safety and mental wellbeing matters more than any business interest. That is why we have built several responsible gaming tools into our platform, so you can stay in control at all times.

Responsible gaming means: play for entertainment, not as a way to earn money. Only bet an amount you can afford to lose without it affecting your daily life. Following this responsible gaming guide at haybaj will keep your experience positive.

Our Safety Tools

haybaj gives you several smart tools that you can activate yourself at any time.

Deposit Limit

Deposit Limit

Set your own limit on how much you can deposit each day, week, or month. Once set, the limit takes effect immediately. To increase a limit, at least seven days' notice is required.

Break

Time-Out Feature

Need a break? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this period, logging in or placing bets will be completely disabled.

Permanent Block

Self-Exclusion

If you feel gambling is getting out of your control, choose self-exclusion. Activating it will close your account for an extended period and you will not receive any promotional communications.

Activity

Gaming History Review

You can view your full gaming history from your account at any time — how much you have deposited, how much you have withdrawn, and how much time you have spent. Transparency is our core principle.

Support

24/7 Bengali Support

For any issue or concern, our Bengali-speaking support team is always here for you. Reach us on live chat and get a quick resolution — any time of the day or night.

Protection

Minor Protection

Use parental control software on your device to prevent minors from accessing this platform. haybaj does not allow account creation by any minor.

Warning Signs of Problem Gambling

If you notice any of the following behaviours in yourself or someone close to you, please seek help. Acting quickly is the wisest thing to do.

Remember — admitting there is a problem is not a weakness, it is a sign of courage. haybaj is always here for you. Our support team will assist you with complete confidentiality.

  • Repeatedly returning to play in order to chase losses after losing.
  • Using money set aside for everyday expenses (food, rent, education) for betting.
  • Hiding a gambling habit from family or friends.
  • Feeling restless, irritable, or anxious when not playing.
  • Taking on debt or borrowing money from others in order to gamble.
  • Spending excessive time on gambling while neglecting work, family, or social responsibilities.
  • Repeatedly trying to quit gambling but failing to do so.
  • Needing to bet increasingly larger amounts to feel the same level of excitement as before.

How to activate the tools?

In just a few steps, you can ensure your own protection.

01

Log in to your account

Log in to your haybaj account and go to the account settings menu.

02

Open the "Responsible Gaming" section

Find the "Responsible Gaming" tab within settings.

03

Choose the tool you need

Select the tool you need — deposit limit, time-out, or self-exclusion — and set your preferred value.

04

Contact support

If you have any trouble, let our 24/7 support team know via live chat and they will help you.

The Golden Rules of Healthy Entertainment

Keep these simple tips in mind for a responsible gaming experience at haybaj:

  • Play for entertainment only — not as a guaranteed way to earn money.
  • Set a fixed budget before you play and stick to it.
  • Take regular breaks — avoid playing when you are tired or under stress.
  • Never place bets under the influence of alcohol or other substances.
  • Avoid the temptation to bet more in order to recover money you have lost.
  • Maintain healthy relationships with family and friends and do not hide your gambling from them.
  • If in doubt, contact haybaj support right away.

Support and Contact

If you are affected by a gambling problem or someone needs help, haybaj's support team is always ready. Our Bengali-speaking team will listen to you with complete confidentiality and guide you in the right direction.

Get direct help

24 hours, 7 days

  • Live Chat: Get instant Bengali support from any page on the site.
  • Email: [email protected]

All communications are kept completely confidential. Your personal information will not be shared with anyone.

Frequently Asked Questions

If you have any questions about responsible gaming, find your answers below.

You can set a daily, weekly, or monthly deposit limit from your account settings. Reducing a limit takes effect immediately. If you want to increase a limit, you will need to wait at least seven days after making the request — this protects you from making rushed decisions.

Self-exclusion is a serious step and is intended for the long term. Your account cannot be reactivated before the set period ends. Once the period is over, contact us and our support team will assess your situation and take the appropriate steps. Your wellbeing is our first priority.

Time-out is a short-term break — usually from 24 hours up to 6 weeks — for when you need a temporary rest. Self-exclusion is long-term protection, taken when a gambling problem has become serious. In both cases, logging in or placing bets is completely disabled.

There are a few clear signs: returning repeatedly to chase losses, using money set aside for daily expenses on bets, hiding your gambling from family, feeling restless when you are not playing, and repeatedly trying to stop but failing. If you notice any one of these, contact our support right away.

Use a password on your device and never share your haybaj login details with anyone. Enable parental control software on devices that children or minors may use. If you suspect a minor has accessed your account, notify support immediately.

The fastest option is live chat — available 24/7 in Bengali. To contact us by email, write to [email protected]. In both channels, your identity and information will be kept completely confidential.

Enjoy entertainment — safely and responsibly

Enjoy haybaj's games and betting experience within your limits. Your protection is our goal.

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